FAQs

Find answers to common questions about our reprocessing services, device returns, and more.

  • Turbo Elite Lasers: 1 cycle 
  • IVUS Catheters: 1 cycle 
  • RFA Catheter: 4 cycles 

NES welcomes all used/soiled single-use devices, whether purchased from Northeast Scientific or OEM. Contact your Clinical Sales Specialist to learn about additional devices eligible for recycling and reprocessing with Northeast Scientific.

Yes. Please email or call to connect with the Clinical Sales Specialist that covers your geographical area. [email protected] or (203) 756‐2111

Yes, Northeast Scientific maintains specific quality control measures. We provide our partners with detailed, device-specific instructions to ensure optimal results. Please reach out to your Clinical Sales Specialist or [email protected] for more information. 

Our Clinical Sales Specialists work with each Smart Health Partner to create a tailored schedule, optimizing inventory efficiency for your practice. 

Northeast Scientific guarantees all our devices. If you encounter a defective Northeast Scientific reprocessed catheter, please complete our Defective Device Form by clicking on Device Returns in the upper right-hand corner of this page.

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