FAQs

Find answers to common questions about our reprocessing services, device returns, and more.

Once. Currently NEScientific does not reprocess multiple cycles for Philips IVUS.

Please send back ALL post procedure catheters, OEM devices and those purchased from NEScientific, using the prepaid labels and supplies NEScientific provides.

Yes. Please email or call to connect with the Clinical Sales Specialist that covers your geographical area. [email protected] or (203) 756‐2111

Save the catheter and send your Clinical Sales Specialist an email detailing the issue and NEScientific will send you a Return #. You will be issued a credit or replacement after the device is received and inspected.

Once. Currently NEScientific does not reprocess multiple cycles for Turbo Elite Laser catheters.

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